If you want ISO 19770 IT Asset Management in Perth, this guide shows you exactly how to get there in 7 clear steps.
ISO/IEC 19770-1 is the international standard for managing IT assets such as software, hardware, and licenses. Getting certified proves your business controls its IT assets properly, stays license-compliant, and avoids wasted IT spending.
The good news? You don’t have to do it alone. Nathan ISO Consulting guides companies through the full process and arranges the certification for you, from the first review to the final certificate.
In this guide, you’ll learn:
- What ISO 19770 IT asset management is
- Why Perth businesses need it
- The 7 steps to get certified
- How long it takes and what it involves
- How we can handle the process for you
What Is ISO 19770 IT Asset Management?
ISO/IEC 19770 is a family of international standards for IT asset management (ITAM). The most important part for certification is ISO/IEC 19770-1, which sets the requirements for an IT asset management system.
In simple words, it helps your business:
- Know exactly what software and hardware you own
- Track every asset from purchase to disposal
- Stay compliant with software license agreements
- Reduce unnecessary IT costs
- Lower security risks from unknown or unmanaged devices
Other parts of the standard cover technical areas such as software identification tags (ISO/IEC 19770-2) and software entitlement records (ISO/IEC 19770-3).
Why Perth Businesses Need ISO 19770 IT Asset Management
Perth is home to large mining, resource, energy, and government-linked organizations. These businesses run complex IT environments with thousands of devices, applications, and licenses.
Here’s why ISO 19770 IT asset management in Perth matters:
- Avoid costly vendor audits: Software vendors regularly audit their customers. Poor license records can lead to large, unexpected true-up bills.
- Cut wasted spending: Many companies pay for software nobody uses. An ITAM system finds and removes that waste.
- Improve cybersecurity: You can’t protect what you don’t know about. A complete asset inventory also supports security frameworks such as the ACSC Essential Eight.
- Win more tenders: Large clients and government bodies increasingly prefer suppliers with recognized ISO certifications.
- Build trust: Certification shows clients and partners that your IT is well controlled.
7 Proven Steps to Get ISO 19770 IT Asset Management in Perth
Step 1: Conduct a Gap Analysis
A gap analysis compares your current IT asset practices with the requirements of ISO/IEC 19770-1.
What happens in this step:
- Review your existing asset records, tools, and processes
- Identify what’s missing or incomplete
- Create a clear action plan to close the gaps
This step saves time because you only fix what actually needs fixing.
Step 2: Define the Scope and ITAM Policy
Next, decide what your ITAM system will cover.
Key decisions include:
- Which locations, departments, or business units are included
- Which asset types are covered (software, hardware, cloud services)
- Who is responsible for IT asset management
You’ll also create an ITAM policy, a short document signed by top management that shows commitment to managing IT assets properly.
Step 3: Build a Complete IT Asset Inventory
This is the foundation of ISO 19770 IT asset management. You need an accurate list of every IT asset your business owns or uses.
Your asset inventory should include:
- All hardware (laptops, servers, network devices, mobile devices)
- All software installations and licenses
- Cloud subscriptions and SaaS tools
- Asset owners, locations, and status
Discovery tools can scan your network automatically, but the data must be checked and kept up to date.
Step 4: Set Up ITAM Processes and Controls
Now you create the processes that keep your assets under control every day.
Core processes include:
- Asset lifecycle management: from request and purchase to disposal
- Software license compliance: matching installations with licenses you’ve bought
- Change management: updating records when assets move or change
- Risk management: identifying and reducing IT asset risks
- Supplier management: tracking vendor contracts and renewal dates
Each process should have clear owners and simple documented steps.
Step 5: Train Your Team
An ITAM system only works if people follow it.
Training should cover:
- Why IT asset management matters
- How to request, receive, and return assets
- Rules for installing software
- Each person’s role in keeping records accurate
Short, practical sessions work better than long lectures.
Step 6: Run an Internal Audit and Management Review
Before the certification audit, you check your own system.
This step includes:
- Internal audit: an independent review to confirm your ITAM system meets the standard
- Corrective actions: fixing any issues found
- Management review: top management reviews results and confirms the system is working
These records are required. The certification auditor will ask to see them.
Step 7: Complete the Certification Audit
The final step is the external audit by an accredited certification body.
The audit usually happens in two stages:
- Stage 1: The auditor reviews your documents and checks that you’re ready
- Stage 2: The auditor checks that your system works in practice
Once you pass, you receive your ISO/IEC 19770-1 certificate. Surveillance audits then follow at regular intervals to confirm you continue to meet the standard.
This is where Nathan ISO Consulting makes it easy. We arrange the certification with the certification body, prepare your team for both audit stages, and support you until the certificate is in your hands.
How Long Does ISO 19770 Certification Take?
The timeline depends on:
- The size of your organization
- How many IT assets do you manage
- How mature your current processes are
Smaller businesses with good existing records usually move faster. Larger organizations with complex IT environments need more time. A gap analysis (Step 1) gives you a realistic timeline for your business.
Common Mistakes to Avoid
- Treating it as an IT-only project: Finance, procurement, and management must be involved too.
- Relying only on discovery tools: Tools help, but data still needs checking.
- Making processes too complicated: Simple processes are easier to follow and audit.
- Skipping the internal audit: This is required, and it helps you catch problems early.
- Forgetting cloud and SaaS assets: These are a growing source of license risk.
Why Choose Nathan ISO Consulting for ISO 19770 in Perth?
Nathan ISO Consulting helps technology-driven businesses achieve ISO certification without the stress. We work with organizations across the globe, including businesses in Australia.
What we do for you:
- Complete gap analysis and action plan
- ITAM policy and documentation support
- Process design and implementation
- Staff training and awareness
- Internal audit and management review support
- Certification arranged with an accredited certification body
- Ongoing support for surveillance audits
You focus on running your business. We handle the certification journey.
Frequently Asked Questions (FAQs)
- What is ISO 19770 IT asset management?
ISO/IEC 19770 is an international standard family for managing IT assets. ISO/IEC 19770-1 sets the requirements for an IT asset management system that organizations can be certified against. - Who needs ISO 19770 certification in Perth?
Any business with many software licenses, devices, or cloud services benefits from it, especially organizations in mining, energy, finance, healthcare, and government supply chains. - Is ISO 19770 the same as software asset management?
Software asset management (SAM) is a major part of ISO 19770, but the standard also covers hardware and other IT assets. - Can I get ISO 19770 certified without a consultant?
Yes, but it takes more time and effort. A consultant speeds up the process, avoids common mistakes, and arranges the certification audit for you. - How does ISO 19770 help with software vendor audits?
It gives you accurate license records, so you can quickly prove compliance and avoid unexpected costs. - Does Nathan ISO Consulting arrange the certification audit?
Yes. We coordinate with an accredited certification body and prepare your team for every stage of the audit.
Ready to Get ISO 19770 IT Asset Management in Perth?
Stop worrying about license audits, wasted IT spending, and unknown devices. Let our experts guide your business to ISO 19770 IT asset management certification in Perth quickly and correctly.
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